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City Bank & Trust Company

Direct Connect

Direct
Connect

Easily Connect City Bank Online Banking to Quicken® or QuickBooks®

Merchant Services

With Direct Connect, Manage Your Finances More Effectively By Directly Connecting Your City Bank Accounts To Your Quicken And QuickBooks Software.

Direct Connect makes it easy to organize your finances in Quicken or QuickBooks

  • No manual data entry: Once you’re set up, you can download all your transactions right into Quicken or QuickBooks – instead of typing them in by hand.
  • Automatically reconcile data: Direct Connect data includes complete transaction and balance information so it’s easy to categorize and reconcile transactions.
  • Eliminate duplicate transactions: Direct Connect incorporates a special transaction-matching algorithm that helps prevent duplicate transactions.
  • Easy to use: Direct Connect files may be automatically opened from within Quicken which eliminates the need for you to search for files that have been downloaded.

Direct Connect FAQs

What is Direct Connect?

Direct Connect is an Intuit solution that provides all City Bank Online Banking clients the ability to automatically connect and access their account information and download transactions directly from within Quicken or QuickBooks.

How is Direct Connect different from Web Connect?

Web Connect is a way to download transactions directly from your bank’s website and import them manually into Quicken or QuickBooks. Direct Connect links directly with your accounts through online banking. Once Direct Connect is connected, you won’t need to login to City Bank first and manually download transactions – Quicken/QuickBooks will do this for you.

Will Web Connect remain available?

Yes.

How do I enroll in Direct Connect?

There is no enrollment process with City Bank or City Bank Online Banking. Direct Connect is available within your Quicken or QuickBooks application.

Is Direct Connect available to all City Bank clients?

Yes. Direct Connect is an option through Quicken and QuickBooks for all City Bank clients enrolled in online banking. This includes retail, small business, and commercial online.

How is the connection to City Bank Online Banking established?

Simply select Direct Connect while you’re working in Quicken or QuickBooks. You will be prompted to connect to City Bank Online Banking and provide your login ID and password.

Is there a fee for Direct Connect?

No, it’s included with City Bank Online Banking.

Are there requirements to use Direct Connect?

Yes, you will need City Bank Online Banking and Quicken or QuickBooks. The Quicken or QuickBooks version you are using should be the current version or one of the previous two versions.